1st Lathrop Dental

I really like this dental office.
I like that I don't have to call the dental office back to confirm an appointment that I already made.
I dislike dental offices that text you or call you to let you know that if you don't call them back, they're going to cancel your appointment.
It's challenging enough to make the time to call in and schedule an appointment, let alone find more time to call to tell them not to cancel an appt that you haven't called to cancel or reschedule to begin with.
I like that they text you and you just send back a yes or no to confirm your appt.
It's easy, convenient, and less time-consuming.
The receptionists were very friendly.
The dental assistant, Gabi, explained every step, was accommodating, friendly, and knowledgeable.
Jackie at the front showed me what each of my dental plans covered in great detail and explained everything.
Loved Dr. Tran. She was warm and caring,
Further, I have been going to several different dentists trying to figure out why my left upper molar would hurt when I would bite into things.
Dr. Tran offered a solution and believed it was because my crown was protruding and that perhaps that molar was the first to touch when I would bite into something causing pain to shoot up.
She filed it down, and I'm hoping that this resolves this issue that I've had for years.
Dr. Tran took the time to educate me on my teeth and made suggestions and recommendations like buying an extra soft toothbrush.
The only thing that was missing that I usually get is a full flossing, but doctor did review flossing with me.
I also noticed a father and an older boy coming from the back, which was nice to see.
Lately, I've been hearing and, seeing a lot of dental offices that are preventing parents from being with their children in the dental chair, which I don't think should be allowed.
It strips parents of their rights to be with their child and be a part of the experience and supervise.
This means you have to trust that the dentist is doing what they said they did and billing your insurance for and also that you trust that nothing is going to happen to your child back there.
I had a place tell me that they had cameras back there, which means nothing to me.
Videos can be deleted and/or altered.
I know people change dentists when this happens, and they find one that is respectful and supportive of the parent-child relationship
I also like that the dentists have been there for years, and I like that the assistant who helped me has been there for 4 years. It's a good sign. I did not feel rushed. I felt like she took her time to see me. I know other dental offices overbook their patients and then don't hire enough staff.
One question that I didn't ask is if they have a dental hygienist. I prefer offices that have dental hygienists.
Overall, I'm happy with my first time experience at this office.

Went in for an emergency wisdom tooth exam and specifically told the nurse that I'd like to focus on the problem area and to get a yes or no on whether the doctor could do the extraction or not. I was not there for a general exam or for anything else since the issue has caused pain for the last month and a half.

Instead, the doctor instructs the nurse to take excessive X-rays and does an exam on my entire mouth, ignoring my concerns of the initial reasoning for my visit. The nurse mentions to the doctor that I wanted to focus on the problem area and ignores her. She then mentions that she tried not forcing the X-rays but "boss's rules". I didn't realize "boss's rules" ruled over a patient's consent.

I am aware this is a general office and a specialist would likely be suggested but was also told differently over the phone at the initial appointment scheduling. I am not frustrated that the doctor could not perform the procedure, I am upset that other excessive actions and exams were done feeling like the initial problem was being brushed aside.

An answer that should have been given within the first 45 minutes turned into almost 2 hours of uncomfortable X-raying. After, I was finally told to leave the wisdom tooth in unless it is causing pain which is why I was visiting in the first place and expressed the second I was in the chair. I pushed my concerns until I was finally given a referral for a specialist which was the prime reason for the visit. I walked in at 2:00pm and sat for paperwork until 2:20pm and left at 3:58pm.

Excellent dental office !!
I recommend to everyone !
the office staff are kin and knowledgeable! we've been coming here for 10 years ,

Praise my Lord I "finally" found a dentist that is gentle to my sensitive gums:) Dr.Tran is awesome and she is generally very concerned about my teeth and gums issues and gives great advice on what I need to do along with her procedures to help save my teeth. And I just love Jackie at the front desk:) she made me feel like family....so happy my husband recommended this place....I would give it More than 5 stars

This office has the most friendliest and kind staff I have ever experienced at a dentist office. Everyone from the dentist to the assistants have always provided excellent customer service. Dr. Tran (the wife) is the one that I usually see and she is so gentle.

I came to see her at 8mo pregnant with terrible pain from a broken filling and they were able to provide me a dental plan that really made me feel comfortable. I love the fact that they are holistically centered as well and were able to administer ozone treatments after the extraction which helped heal my gums quickly with less complications.

I have since referred several friends that have had a great experience as well. And little did I know that by referring a friend they took an amount off of my last fee.

Ana and Jacky that run the front desk are so funny and sweet! They always make me laugh and we have great convos! Gabi is also one of my fav dental assistants. She is so kind and relatable and very gentle with me as well.

Overall, they deserve the highest praise! I love this dental office and would not go anywhere else! Our whole family comes here, including my children under 5yrs old. They had a great experience as well!

Awesome office , very caring staff! Everything was explained to my satisfaction and I will highly recommend.

Love this location! Everyone here is super nice and caring. Felt a little nervous at first but after coming her multiple times, I'm very comfortable. The best dental spot in lathrop!

Will never be back to this place. They are seeing way more people then they should be with Covid.

I've been coming here for two years along with my son. I like the Doctors and the staff, they are all great, but today I met Dr Ali and he is hilarious his humor helped me to relax.
I Would recommend anyone to come here. They are reasonably priced (I don't have dental insurance) compared to other local dentists.

Went into the office as a first time patient. And I will never return. Not only did I wait for over an hour to see the doctor, but I also did not feel like covid precautions were being enforced. Doctor was jumping from patient to patient. Didn't wash hands or change mask between going between patients. Seemed like he was in a hurry to go to the next patient and wasn't willing to spend time with me and answer my questions I had. Not only would he not answer my questions but he was so pushy to start on my fillings that day. When he already had other patients there that were waiting. I didn't want to wait another hour just to have my fillings done. Which would have been rushed since he was bouncing back and forth room to room.