PJN Dental

I gave one star for the kind staff. This was a $625.00 waste of half my day and a major headache for 2 days after. Perhaps from all the imaging. Not having them do any of the horrendously expensive work they recommend as I don't trust this dentist. All I wanted was a check up & cleaning & to discuss having mercury fillings replaced. There was no cleaning little info on taking care of metals in my mouth. I was however overwhelmed by being informed how badly my mouth, jaw, bite airway all were. They took imaging of my airway & blood test also, I had no clue they were going to do this & wouldn't have approved as it could have been done by my ENT & charged to insurance. After over three hours of waiting scans & trying to communicate wishes & more waiting for the first 5 procedures to be estimated, never mind no cleaning or hygiene. That's separate. I left looking at more than, tens of thousands of dollars worth of endless procedures which I am truly dubious about. Know before you go exactly what you are walking into. Felt like it was just a big push at making money at my expense.

PJN Dental has extremely expensive first person scans. Insurance does not cover it. They make you sign a form and take a non-refundable deposit. You can't cancel even within the first 24 hours. There is no exception. Don't do business with these people as they have no compassion for anything but the contract.

I really like these guys, they do great holistic dentistry. And yes it does cost a bit more because their costs are somewhat higher. However, I feel some of their policies are overreaching into my pocketbook. For example, if you need to cancel an appointment, don't get caught paying $150 for it because you weren't aware that they don't work on Friday!! When, on a Thursday, my husband had a work meeting arise, he immediately cancelled his Tuesday appt which seems like plenty of time to meet the 48-hour request, but since Monday was a holiday, he got gouged $150.00 for the cancellation. Ouch. Businesses have a responsibility to be fair in applying their policies. Was that fair?

I sought help at PJN after having two crowns fail on the same tooth in 18 months. After paying out of pocket for expensive testing, Dr pascal determined I required a crown made from a specific material and I was allergic to the usual porcelain. I had them put this third crown in in November 2022. I ended up paying for that out of pocket as well because their insurance quote was completely incorrect. I didn't find that out until the work was done so my only choice is to pay. At this point I'm out well over a thousand dollars but thinking that if this is the end of my problems it's worth it. Well, 4 months later my fancy new crown came out. While eating a grilled cheese. These things are supposed to last YEARS. I am again left with a painful, exposed nub. I called first thing Monday to report this, and was told I would have to pay $150 just to talk to someone on the phone. About the treatment I already paid for, that failed. That didn't sit right with me and I told them. They agreed to waive the fee. But it's more been nearly 3 full business days, and they still can't make time to speak with me. I feel ghosted by this practice. And it's very disappointing, because I turned to them for help when I was in a vulnerable place. I have had multiple dentists tell me they can't help me (some after putting me thru exam packages and billing my insurance). I'm having panic attacks over losing my teeth and having no options because my mouth is rejecting the materials we are putting in. I'm in so much pain I can barely drink the water to take my medications. I tried to explain this to PJN. Still, crickets.

PJN Dental has been the worst experience I have ever had in regards to any form of health care.

I was interested in this dentist because he was listed as a holistic dentist. But I was not able to ever see him because he only serves OHP patients for like 1 week per month. That's very difficult to arrange an appointment. Plus they aren't open late or on Saturdays.
My husband has a more flexible work schedule and was able to get an appointment. He said that the dentist seemed more interested in giving a female patient a tour of the facility than helping him while he was waiting to be worked on in the patient chair.
The receptionist is not friendly. It seems like she doesn't care about whether their business keeps or loses a patient. Sometimes they don't pick up their phones. When you leave a message, sometimes they don't return your call. When you do finally talk to them to cancel an appointment, she doesn't even ask if you'd like to reschedule.

I normally never write reviews but this time I had to. I have been so impressed and grateful with PJN dental that I had to share my experience. I have been researching a lot in trying to find a holistic dentist who knows how to safely remove amalgam (mercury) from my teeth. After I read all the amazing and positive reviews on Dr. Pascal Nguyen I had to go in. The fact that he's also certified in SMART (Safe Mercury Amalgam Removal Technique) was an extra bonus. He used special equipments to safely remove the mercury fillings. And they also have a plan in what supplements you should take 7 days prior to mercury removal and 10 days after to help your immune system and your body.
Dr. Nguyen was very attentive, kind and caring and always made sure that I was comfortable during the entire procedure which took many hours to complete since I had 5 mercury fillings to remove and he replaced them with zirconia that I really wanted. The whole team at PJN dental from dental assistant to the front desk girls were amazing. I was so stressed that day because I thought I had to cancel my appointment due to having to go sign papers last minute for closing on the house me and my fiancé were buying. However Dr. Nguyen allowed me to leave my appointment after couple hours to go sign my closing papers and then come back and continue with the procedure. I was amazed in how understanding the whole team was and them acknowledging how important it was for me to go do that. I am beyond grateful that I found PJN dental. From here on out I'll be doing all my dental work here and will be definitely recommending this place to all my friends and family

Dr. Nguyen and his office staff are caring, kind and professional. I took my whole family to see him and I have to say I am pleased with our visit. I have been looking for a holistic dentist for a while and I am glad I found this practice!

They are a holistic dental practice which means that they consider your overall health and see the health of the teeth as a part of you in total. I felt that they gave us their full attention and listened to understand our needs and concerns.

In need of a dentist? Your search is over. Dr. Nguyen is a highly skilled and trustworthy dentist. During my visit to Dr. Nguyen's office, I was immediately greeted by his friendly staff. The environment in this office is welcoming. Dr. Nguyen is definitely knowledgeable and I learned a lot from him during my visit.

He presented me with the best options with alternatives and informed me of the pros and cons of each option. I did not feel forced for treatment but was educated on the importance of treatment.

Dr. Nguyen is an amazing dentist! I can talk with him as if he is my friend or colleague that I've known for a long time. Visiting this office is a must if you need dental work done.

Dr. Nguyen scheduled an appointment with me right away to check some of my fillings and dental needs. He spent a significant amount of time explaining his recommended steps and helped me feel very comfortable with how to give myself the best dental treatment and results for years to come. Dr. Nguyen is one of the few dentists out here who also understands mercury removal and how to care for both his staff and his patients through that process. I have been very satisfied with my service!